Gaya APA
KASMIR, .
(2018).
Customer Services Excellent : Teori dan praktik/Kasmir
(
Ed.1 - Cet.2)
.
Depok:
Rajawali Pers.
Gaya MLA
KASMIR, .
"Customer Services Excellent : Teori dan praktik/Kasmir".
Ed.1 - Cet.2
Depok:
Rajawali Pers,
2018.
Text.